Onboarding Concierge is available for any non-loan related questions regarding your onboarding process. Mackenzie is the traffic director and can answer all questions.
Mackenzie.Hicar@nationslending.com or call 216-503-1811
Scenario Desk is a great tool and the best resource for just about any scenario because Suzi Carouthers runs it and she is dynamite! (please see the attachment for instructions, it also tells you how to search for previous discussions to see if that scenario has already been answered). Here’s a link : https://bit.ly/2sKJjgI
firstname.lastname@example.org or call 330-338-7785